You’ve got assets to protect, claims to process, and clients to keep secure. Why spend your time and precious financial resources worrying over your IT infrastructure? With the right managed service provider, you can rest easy that all your daily IT tasks are covered—so you can focus on managing wealth and risk. At Nex Agent, we understand the unique demands of managing IT in a banking environment, whether it’s maintaining your SOC2 compliance or ensuring that your Core Banking system is being properly patched and updated. Let us help you keep your firm secure and create an IT infrastructure plan you can grow on.
Your local financial IT partner, on-site and on-call
Nex Agent offers our clients the best of both worlds: locally based engineers, service staff, and vCIOs (virtual Chief Information Officers) who manage your secure networks and support calls, backed up by a national network of highly trained techs. Your facility will be covered by US-based, security-cleared service techs at any hour.
Your local, dedicated vCIO will conduct strategic risk assessments, compliance audits, and project management for your institution’s IT. They ensure our clients have the right network capacity, encrypted hardware, and fintech solutions they need to protect customer data, whether that’s at the teller line, in the vault, or in the executive office.
Financial IT services, delivered at scale
How much does a security breach or system outage cost your reputation? In banking and insurance, a system delay isn’t just a technical glitch—it’s a threat to client trust and regulatory standing. Nex Agent helps you resolve the technical vulnerabilities that interfere with your firm’s security and transaction speed.
Our local service techs can be on-site when needed, handling encrypted hardware installations and high-security networking. We do the job right the first time, setting your firm up with the hardware, software, and cloud solutions that seamlessly integrate with your core banking or claims processing systems.
Our IT services for financial firms
- US-based, 24/7 financial help desk
- Secure network design and SOC2 audits
- Claims and Core Banking software management
- Encrypted hardware procurement
- Secure VOIP and redundant phone systems
- On-site branch and ATM maintenance
- Disaster Recovery and Data Backup
- NIST and FINRA compliant security stack
Cut costs while you improve your productivity
With our managed service packages, we’ll handle all the headaches for you. No more spending hours on the phone, playing vendor roulette while your systems are down. We’ve got you.