You’ve got patients to treat, records to manage, and staff to keep productive. Why spend your time and precious medical resources worrying over your IT infrastructure? With the right managed service provider, you can rest easy that all your daily IT tasks are covered—so you can focus on providing care. At Nex Agent, we understand the unique demands of managing IT in a healthcare environment, whether it’s maintaining your HIPAA compliance or ensuring that your EHR system is being properly patched and updated. Let us help you keep your clinic running and create an IT infrastructure plan you can grow on.
Your local telemedicine IT partner, on-site and on-call
Nex Agent offers our clients the best of both worlds: locally based engineers, service staff, and vCIOs (virtual Chief Information Officers) who manage your clinical networks and support calls, backed up by a national network of highly trained techs. Your facility will be covered by US-based, HIPAA-certified service techs at any hour.
Your local, dedicated vCIO will conduct strategic risk assessments, security audits, and project management for your medical IT. They ensure our clients have the right network capacity, secure hardware, and encrypted video solutions they need to fulfill your patients’ needs, whether that’s in the clinic, in a remote consult, or in the office.
Telemedicine IT services, delivered at scale
How much time do you spend troubleshooting video calls while patients wait? How much clinical momentum is lost due to slow, or unsecure patient data connections? Nex Agent can help you resolve the technical friction that interferes with your virtual care and provider productivity.
Our local service techs can be on-site when needed, handling medical-grade hardware installations and secure cloud maintenance. We do the job right the first time, setting your practice up with the hardware, software, and remote-work solutions that seamlessly integrate all your clinical tech.
Our IT services for medical providers
- US-based, 24/7 medical help desk
- Secure network design and HIPAA audits
- EHR and Telehealth software management
- Medical-grade hardware procurement
- Secure VOIP and encrypted video systems
- On-site clinic workstation maintenance
- Patient Portal & Remote Monitoring Support
- NIST and HIPAA compliant cybersecurity stack
Cut costs while you improve your productivity
With our managed service packages, we’ll handle all the headaches for you. No more spending hours on the phone, playing vendor roulette while your systems are down. We’ve got you.